Privacy Policy

Telania, LLC. eLeaP™ Services takes your privacy seriously and has updated our policy (effective 05-25-2018) to better comply with the new privacy law – GDPR.

User Privacy Statement

Telania, LLC. uses its best efforts to respect the privacy of our on-line visitors and subscribers. We understand your need to appropriately control your personal information and know when and how such information may be used by us. Telania, LLC. only gathers personal data, such as name, address, e-mail address, etc. when voluntarily submitted by a visitor.

E-mail – Telania, LLC. uses links throughout its Web site to provide a visitor with the opportunity to contact us via e-mail to ask questions or provide comments and suggestions. In addition, Telania, LLC. may offer a visitor the opportunity to have a Telania, LLC. representative contact him or her personally to provide additional information about a product or service. In order to do so, Telania, LLC. may request additional personal information from the visitor that is relevant or necessary to satisfy the request.

Forms – There may be some forms that provide the visitor an opportunity to join a mail list, submit a URL, a product, book or site review. As part of the form, a visitor may be asked to provide a name and/or email address. This information is used to respond to requests and verify submissions to Telania, LLC. and will not be published without your explicit permission.

Your private information will not be sold, rented, leased, or disclosed in any manner to any person without your prior consent unless otherwise required by law, or except as may be necessary for the performance of Telania, LLC., for auditing requirements or as part of regulatory compliance. Also, Telania, LLC. will release otherwise confidential information to law enforcement authorities upon receipt of a relevant search warrant or subpoena, and will respond similarly to a relevant discovery order in a civil litigation setting. Telania, LLC. also agrees to protect your personal information in a manner designed to ensure its integrity and to make available to you, following an appropriate request, any information collected. When necessary, Telania, LLC. will take reasonable steps to ensure that inaccurate information is erased or rectified.

Telania, LLC. reserves the right to change this privacy statement at any time. Be sure to check this page periodically for updates.

Email Privacy Policy

We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

How we protect your privacy

We use security measures to protect against the loss, misuse, and alteration of data used by our system.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

Google API Services User Data Policy
“eLeaP PMP use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework

Telania, LLC. complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States.  Telania, LLC.  has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/ 

Independent Recourse Mechanism for Privacy Shield

In compliance with the Privacy Shield Principles, Telania, LLC.  commits to resolve complaints about our collection or use of your personal information.  EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact  Telania, LLC. at:  
 
legal@telania.com or physical address:

Telania, LLC.
eLeaP™ Learning/Training Division
1300 South Fourth Street, Suite 240,
Louisville, KY 40208
USA
 
Telania, LLC.  has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU and  Switzerland. 

Information to Individuals regarding the Principles of the EU-U.S. Privacy Shield Framework

• Type or identity of third parties to which your organization discloses personal information, and the purposes for which it does so
  Our statement: We do not disclose personal information to any third parties. If in the future we were to transfer data to a third party for a purpose that is materially different than what that data was originally collected, we would provide individuals the opportunity to opt-out of having their data disclosed. 
• The right of individuals to access their personal data
  Our statement: We simply host training content and reports for our clients. They have every right to access their account information at any time. As an end-user, you can access your personal information that the client organization holds. Depending on the type of information you may be able to directly correct, amend, or delete that information where it is inaccurate, or has been processed in violation of the Principles, except where the burden or expense of providing access would be disproportionate to the risks to your individual privacy in the case in question, or where the rights of persons other than the individual would be violated.
• The choices and means your organization offers individuals for limiting the use and disclosure of their personal data
  Our statement: We don’t use or disclose personal information as our system is used by companies to train their own employees and users. Our client companies can offer their users (individuals) the opportunity to choose (opt-out) whether their personal information is (i) to be disclosed to a third party or (ii) to be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by the individuals. We will work closely with our client companies to provide end-users (Individuals) with clear, conspicuous, and readily available mechanisms to exercise their choice.
• Your organization being subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC)
  Our statement: As a participant in the Privacy Shield program, we are subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
• The possibility, under certain conditions, for the individual to invoke binding arbitration.
  Our statement: Under certain limited conditions, an individual may invoke binding arbitration.
• Your organization’s liability in cases of onward transfers to third parties
  Our statement: We do not currently transfer data to third parties. However, as a Privacy Shield organization, we have responsibility for the processing of personal information we receive under the Privacy Shield. If in the future we were to transfer data to a third party for a purpose that is materially different than what that data was originally collected, we would provide individuals the opportunity to opt-out of having their data disclosed.

 To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/ 

How Can You Stop receiving Email from Us?

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.

If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to the email address listed below for review.

SMS Data Collection and Use

We may collect your mobile phone number when you provide it to us through our website, mobile app, or other communications. By providing your phone number, you consent to receive marketing or informational SMS messages from us in accordance with this policy.

How We Use Your SMS Data:

• Marketing Communications: With your consent, we may send you promotional offers, product updates, and other marketing messages via SMS. You can opt out of receiving these messages at any time.
• Transaction-Related Messages: We may send you SMS notifications related to your transactions, such as order confirmations, shipping updates, or customer support information.

Opting Out:

If at any time you wish to stop receiving SMS messages from us, you can reply “STOP” to any SMS we send. Once we receive your opt-out request, we will send a final message confirming your removal from our SMS list. After that, you will no longer receive SMS messages unless you choose to opt back in.

Data Protection:

We take your privacy seriously and use industry-standard encryption and security measures to protect your SMS data. Your mobile number will not be shared with third parties for their marketing purposes without your explicit consent.

Data Retention:

We will retain your mobile phone number only for as long as necessary to provide you with SMS services or comply with legal obligations.

Contact Information:

If you have any questions about your SMS data or wish to exercise your rights under applicable privacy laws, please contact us at:

Telania, LLC.
eLeaP™ Learning/Training Division
1300 South Fourth Street, Suite 240,
Louisville, KY 40208
USA
Tel: (877) 624-7226
Fax: (502) 861-6155

All correspondence regarding this agreement should be sent to the address above.